• Jakarta & Yogyakarta
  • 1 500 569
  • enterprise@segmen5@gmail.com

© 2025 OPA

Quaity Control Contact Center (QCC)

20 February, 2025
Dokumen ISO 9001 : 2015
QCC.PGDN.04.01.Rev.01 Standar Penilaian Tapping Reguler CC PegadaianDownload
QCC.PGDN.01.01.Rev.01 SOP Tapping Reguler CC PegadaianDownload
QCC.PGDN.02.01.Rev.01 IK Tapping Reguler CC PegadaianDownload
QCC.PGDN.02.02.Rev.01 IK Kalibrasi CC PegadaianDownload
QCC.PGDN.02.03.Rev.01 IK Key Performance Indicator (KPI) ManagementDownload
QCC.PGDN.02.04.Rev.01 IK Pengelolaan Mystery ShoppingDownload
QCC.PGDN.02.05.Rev.01 IK Pengelolaan Panduan SolusiDownload
QCC.PGDN.02.06.Rev.01 IK Pengelolaan Tes Produk and Prosedur (PnP)Download
QCC.PGDN.02.07.Rev.01 IK Pengelolaan Survey Kepuasan PelangganDownload
QCC.PGDN.03.01.Rev.01 Form Tapping Pegadaian Voice CC PegadaianDownload
QCC.PGDN.03.02.Rev.01 Form Tapping Pegadaian Non Voice CC PegadaianDownload

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